What Is Babu Mart?
Babu Mart is an e-commerce platform in Bangladesh where you can buy all essential goods for new parents and babies.
What kinds of products available in Babu Mart?
You can purchase Diaper, Baby Care, Baby Food, Baby Milk and Baby Accessories items of renowned brands. Many products are coming to add to our bucket list.
How can I place my order?
To place an order, go to our website> search the products you want to buy> Check availability> Add it to your cart> Select the button buy. Besides, you can order from our Facebook and Instagram pages.
Can I change/cancel my order?
Please call our helpline to change / cancel your order.
Why am I having an issue placing to placing products in cart?
If you are having an issue placing an order into your cart, please check the availability first. You can also contact with our customer care number.
How do I know my order has been confirmed?
An e-mail & SMS will be sent once you’ve successfully placed your order.
If I cannot find my desire products, what should I do?
We are always welcoming suggestions for the new item to add to our list. You can inbox us in our social media page or mail about your desired products.
Can I order over phone?
Yes, you can. Please contact to our hotline numbers.
How are you sourcing your products?
We have deals with whole-sellers, manufacturers, and importers. We only sell authentic products.
How do you deliver?
In most cases 3rd party courier service will delivers your order. For few areas our dedicated delivery team will reach your doorstep on time.
Do you deliver outside Dhaka?
Yes, we do.
How long do you take to deliver?
Products will be delivered within 1-3 business days for Inside Dhaka, 2-4 business day for suburban areas and 3-7 business days for outside Dhaka?
What should I do when products are damaged/broken?
We do request you to communicate our customer care number immediately. Also, please do check your products before receiving and paying.
How do I know when my order is here?
Courier service or delivery man will call you as soon as they are at your house to let you know about your delivery.
Should I tip the delivery representative?
Tips are not required.
How can I Pay?
We do cash on delivery. You can also pay by using a visa card, master card, credit card, and mobile banking threw our website.
How much in your delivery cost?
Delivery charge is 60 TK for inside Dhaka, 100 TK for sub urban area and 130 TK for outside Dhaka.
Why should I buy from you?
We buy all our products directly from manufacturers and suppliers, without any hidden costs or huge markups. Our job is to provide you an extensive range of authentic products at the best prices.